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Travel Agents Information


Thank you for your interest in Eclipse Travel. We’re happy to work with any agency or agency group and have a variety of wholesale structures in place. Our Sydney office is registered as Vivid Expeditions trading as Eclipse Travel in Australia (ABN 42 158 316 959) and holds all regulatory approvals and licences required.

If you are not currently subscribed as an Eclipse Travel agent, simply register and we will send you the details.

Here are a few of the advantages of working with Eclipse Travel;

The Eclipse Travel Agent Guarantee

At Eclipse Travel, we value our travel agency partnerships and do everything within our power to nurture them into mutually beneficial relationships.

We respect the relationship between travel agents and their clients and will never do anything to compromise these. Please see below for the details of our Agent Guarantee:

1. Eclipse Travel will never contact an agent’s clients directly without your express direction
2. If Eclipse Travel is contacted by an agent’s client, we will offer them advice and answer questions, before referring them back to the agent to book
3. Eclipse Travel will not add agent’s clients to our email database or any other sales database from bookings sent to us
4. Once your deposit has been paid that price is guaranteed – we will never add currency surcharges or additional fees once your booking has been confirmed

PRODUCT OFFERING

South and Central America

We offer a collection of excellent itineraries covering all areas from Mexico and Cuba as far south as Argentina and Chile. Your clients can choose from our packaged small group trips or we can easily design a personalised itinerary that’s a perfect fit for their interests, dates and budget.

For the Galapagos Islands, we have the largest range of cruises available in Australia and New Zealand, in a simple search by date and budget format, so you and your clients can peruse the options, or call us for our in-depth knowledge of each ship.

Africa

The vastness and variety Africa has to offer makes it synonymous with adventure. It can also be challenging to know where to start with your clients’ travel plans. We give a fresh perspective on Africa, regularly sending our staff on famils to make sure we have the most up to date and relevant information on what is available. We have a large range of small group tours, or we can tailor the perfect itinerary to suit your clients’ requirements.

Antarctica and Arctic

As polar specialists, we also offer Australasia’s best range of small ship expedition cruising in the Arctic and Antarctic regions. Our exclusive, state of the art website enables you to quickly locate the best trips and specials for your clients, giving your business a key competitive edge.

SPECIALIST KNOWLEDGE

Our team has been lucky enough to travel or live in all the destinations we offer and are therefore well placed to offer the specialist advice you require to convert bookings. We go to great lengths to find staff who really understand the destinations we sell, as well as offering superior advice and service to our valued agents.

PRICING & COMMISSION

We’re confident our pricing is very competitive and great value for money. We always offer extra surprise inclusions or upgrades to ensure your clients return with positive reviews and tell their friends and families.

Anything on our website is commissionable to you. For our packaged programs, we offer you a very competitive commission structure depending on your commitment to working with us. For tailor-made travel, we believe our agents know their clients better than us so we generally offer nett pricing, but can also offer proposals with gross pricing if you prefer.
 
Unlike many wholesalers, we don’t charge currency surcharges. Once your deposit has been paid that price is guaranteed, regardless of what happens with exchange rates. Terms and Conditions apply.

TRAVEL OPPORTUNITIES

We offer regular famil opportunities to our valued agents, so you can experience our unique product in the way our clients do. We also have regular agent competitions and incentives giving our loyal agents the chance to win a range of prizes and trip opportunities. Make sure you sign up to our agent newsletter to receive all the latest news and offers: subscribe here. Contact us for more information on the below famils here.

2020 Africa Agent Famil
Sale Ends Soon!
2020 Africa Agent Famil

Explore Southern Africa on this spectacular 13-day famil, accommodated in luxurious safari camps throughout Zimbabwe, Botswana and Zambia. You will…

Duration: 13 Days
Next Departure Date: Contact us

SUPPORT

At Eclipse Travel, we know our support is important to you throughout the booking process and importantly, whilst your clients are travelling. We offer 7 days per week phone support within Australia and New Zealand to answer any queries that you may have. In addition, whilst your clients are on the road they will enjoy the support of our regional offices and be provided with their 24 hour emergency numbers.

We can provide all the backup, training and experience to help you grow your business and can assist with joint marketing of any campaign or group travel including our products. We are happy to discuss any opportunity for joint client information evenings and can facilitate webinars too – just get in touch with us to discuss.

INDEPENDENCE

We understand how important it is for you to maintain your own independent brand so for tailor-made travel we can offer flyers, quotes, confirmed itineraries and vouchers with your branding.
If you would like to feature our tours and cruises on your website with your branding, give us a call to discuss your unique requirements.

FLIGHTS

As well as land operations, we also have wholesale agreements with airlines so can pass extra savings over to you and your clients.

TRAVELLER REVIEWS

We are confident you and your clients will be impressed with our superior knowledge, service and pricing. However, if you would like to see for yourself, take a look at the independent traveller reviews on Trust Pilot, where you will learn that we truly look after your clients:
Read our Truspilot Reviews

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